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Terms & Conditions

Governing Law
Privacy Policy
CSG Website


By accessing the CSG Website, you agree to be bound by the following terms and conditions.


CSG website




Privacy Policy



Governing Law







1. Acceptance

CSG Ltd ("CSG") provides this website ("CSG Website") to you on the basis of the following terms and conditions ("Terms and Conditions"). By accessing any page on this CSG Website, you agree to be bound by these Terms and Conditions. These Terms and Conditions may be updated by CSG from time to time by posting the updated Terms and Conditions without prior separate notification to you. You should check the Terms and Conditions each time you access the CSG Website to check for updates.

2. CSG Website

You will be able to obtain information about certain CSG products and services on this CSG Website and you may also submit queries to CSG to receive more information.





3. Use

The CSG Website and any support are provided to you at no charge and are for your personal and non-commercial use. Any support provided to you is for information purposes only. CSG reserves the right to make changes to the CSG Website; or not reply to any queries; or not provide any support in connection with the CSG Website.

CSG does not wish to receive confidential or proprietary information from you via the CSG Website. Subject to CSG’s obligation under the Privacy Policy please note that any information or material sent to CSG via the CSG Website will be deemed to be not confidential. By sending CSG any information or material, you grant CSG an unrestricted, irrevocable licence to use, reproduce, display, perform, modify, transmit and distribute that material or information, and you also agree that CSG is free to use any ideas, concepts, know-how or techniques that you send us for any purpose.

You undertake not to post to or send via this website any materials that are or could reasonably be construed as: (i) defamatory, libellous, obscene, offensive, abusive, liable to incite racial/religous hatred, discriminatory or blasphemous; (ii) in breach of any obligation of confidence or privacy or any trade secret; (iii) infringing the proprietary rights of any third party or for which you have not obtained all necessary licences and/or approvals; or (iv) violating any other law.

You also agree not to transmit to or send via the website any materials which could reasonably be held to constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of any country or other competent authority, or infringe the rights of any third party enforceable in any part of the world.

CSG reserves the right to remove any materials from the website where it reasonably suspects that such material is prohibited by this Section 3 or is otherwise inappropriate. Notwithstanding the foregoing, you acknowledge that CSG has no control over content on the website provided by other users, neither does it purport to monitor the content of the website to ensure its accuracy, appropriateness or conformity with the principles outlined in these Terms and Conditions.

You must not link to the CSG Website other websites which are indecent or inappropriate, and you must forthwith remove any link if CSG in its discretion so requests.

All materials (including, but not limited to, text, music, sound, photographs, graphics, images, video, data compilations, digital downloads and software) included on this Website (“Materials”) are the property of CSG and/or its suppliers and protected by European, Japanese and international copyright laws.

CSG authorises you to view and download the Materials only for your personal, non-commercial use; provided, that you do not modify or create any derivative work of the Materials in any way, or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. Any use of the Materials on any other website or networked computer environment for any purpose is prohibited.
If you wish to use the Materials beyond the scope as authorized above, you need to obtain prior approval by the relevant copyright owners or licensors of such Materials, i.e. CSG, its suppliers or others.

If you wish to directly quote any portion of the Contents in any printed material such as magazines, please contact the Webmaster for permission at If you wish to publish any part of the Materials on CD or other media, please specify which portion of the Materials you wish to publish.

You agree to indemnify CSG and CSG affiliates against any claim, demand, loss or damage suffered as a result of breach of this Section 3.

4. Disclaimer

CSG hereby excludes all conditions, warranties, representations or other terms concerning the supply or purported supply of, failure to supply or delay in supplying any service in connection with the CSG Website or that the CSG Website is accurate, complete or up-to-date, which might but for this Section 4 have effect between CSG and you, or would otherwise be implied into or incorporated into these Terms and Conditions or any collateral contract, whether by statute, common law or otherwise. You understand and agree that you are using the CSG Website at your sole risk and that CSG does not warrant that the CSG Website will meet your requirements or that the CSG Website will be uninterrupted, error free or secure. Any content or services provided via the CSG Website or in connection with the CSG Website by CSG is done so on an "AS IS" and on an "AS AVAILABLE" basis and CSG makes no representations or endorsement of any kind, whether express or implied, with respect to the CSG Website for the content or services included in, or made available in connection with, this CSG Website. CSG reserves the right at its sole discretion, to amend or withdraw any content or services offered as part of the CSG Website.

5. Liability

CSG, any other party (whether or not involved in creating, producing, maintaining or delivering this CSG Website), and any of CSG's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party, (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise in connection with this CSG Website in any way or in connection with the use, inability to use or the results of use of this CSG Website, any websites linked to this CSG Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this CSG Website or your downloading of any material from this CSG Website or any websites linked to this CSG Website. This shall not affect your statutory rights.

Nothing in these Terms and Conditions shall exclude or limit CSG's liability for (i) death or personal injury caused by its negligence; (ii) fraud; or (iii) any liability which cannot be excluded or limited under applicable law.

6. Privacy Policy

If you choose to register on any part of this CSG Website, you agree to provide CSG with the accurate data as requested in the registration form. For details of our use and transfer of your personal data, please refer to this PRIVACY POLICY below.



  • The information provided in a from or otherwise via the CSG Website will be used by CSG for the purpose of providing the services that you have requested by way of the CSG Website.

  • From time to time CSG, CSG affiliates or agents might use this information for marketing purposes or to inform you about other products and services, which we think might be of interest for you. You can specify whether you wish to receive such information in the appropriate box in your registration form.

  • Your personal information might be passed on to other CSG affiliates and third parties (such as hosting service providers) for the purposes set out above and for the purposes of group administration. This might involve a transfer of data outside the European Economic Area. Some of these recipients may be located in countries that do not have the same privacy laws as the EU Member States, however, you may rest assured that the necessary measures are in place to protect the confidentiality and security of your information.

  • We are committed to protecting your privacy. Your personal data is held on secure computer and manual files and shall not be processed for any other purpose than those set out in this Privacy Policy. The server CSG uses to store this information is accessible to authorised staff only, is further connected to the Internet through a firewall and is therefore not accessible to the public.

  • Small pieces of information known as cookies will be installed on your computer to collect statistical information including navigation paths, number of visits, returning customers and hits per page. The only personal information that a cookie can contain is information that you provide yourself. They cannot read data off your hard disk. We use these cookies to help us determine the usefulness of the information that we provide and to see how user-friendly our website is. CSG does not share the information that it gathers from cookies with other non-CSG entities or sell it to third parties If you prefer not to receive cookies from our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser. You are not required to have cookies turned on to enable you to use any area of the CSG Websites.

  • You have the right to access, correct, update, or delete your data by accessing the appropriate link to your profile or by submitting a request to

  • We will only hold your personal information for the duration necessary to allow us to provide the services that you have requested or for any additional period as required by law.

  • This Privacy Policy may be amended by CSG from time to time. We will notify you of any material changes affecting our use of our personal data.

7. Trademark

You must not display or use in any manner CSG or CSG Group trademarks or logos without CSG's prior written permission.

8. CSG Ltd

Brook House
Dodsleigh Lane
Lower Leigh
Stoke on Trent
ST10 4SJ
Tel 01889 502473

Registered Company: Registration Number: 4904089
VAT no: 825801 25

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.

10. Copyright

Copyright © CSG Ltd 2016. All rights reserved. It is strictly prohibited to copy, redistribute, republish or modify any materials or software contained on the CSG Website or in subsequent support without the prior written consent of CSG.

Issue date: 09/02/2016

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